Leadership Skills for Supervisors

Program Objectives

By end of programme, delegates will:

• Master ways that will help them better manage their time and prioritise their work as supervisors.
• Adopt primary leadership styles and techniques for leadership skills enhancement.
• Learn ways to overcome communication barriers.
• Apply communication and coaching skills to choose and determine ways to meet the needs of co-workers and team members.
• Learn ways to get involved in productive debate.
• Be able to use conflicts as a powerful drive to create effective solutions to problems at workplace.

Target Audience

• Heads of departments.
• All workers in the supervisory positions.

Program Outline:

• Time management and work prioritisation
• Effective Leadership
• Communication skills as a supervisory tool
• The commitment curve
• Employee development models
• Handling conflicts at workplace
• Problem solving skills