Facilitation Skills

Program Objectives

By end of programme, delegates will:

• Develop an understanding of facilitation as a support tool.
• Recognise the competencies and skills related to effective group facilitation.
• Realise the difference between content and process.
• Comprehend the four stages of team development and the different methods of facilitation related to each stage.
• Apply common process tools to make effective meetings.

Target Audience

• Managers and heads of departments.
• All workers in the leadership positions and administration of facilitation.

Program Outline:

• What is Facilitation?
• Types of Groups and Group Norms
• Content and Process
• Types of Thinking
• Open Discussions
• Handling Controversies
• Listening for Common Ground
• Facilitation Techniques
• Handling Difficult Dynamics
• Intervention Strategies
• Sustainable Agreements
• Stages of Team Development
• Analysis Tool