Change Management

Program Objectives

By end of programme, delegates will:

• Appreciate the strategic importance of change for the survival of organisations.
• Develop understanding of the different ways of positive and negative reaction to change.
• Recognise the role of attitude as the key factor of adaptation to change.
• Identify the stages of change.
• Learn ways and tactics to deal with change management issues.
• Develop strategies for dealing with and accepting changes in organisations.

Target Audience

• Senior Administration.
• Managers and heads of departments.
• All workers in the leadership positions.

Program Outline:

• The change process
• The human response to change
• The pace of change and adaptability rate
• The pyramid response to change
• Resistance to change
• The Four-Room Apartment model
• Your change management strategy
• Anger management
• Stress management
• Your action plan