Foundation for an Effective HR Department



Program Objectives

By end of programme, delegates will:

  • Learn the latest trends in the human resources field and the changing role of the human resource professional.
  • Understand how to write job specifications and identify core competencies.
  • Comprehend methods of finding, selecting, and keeping the best people using behavioural description interviewing techniques.
  • Learn ways to get employees off to a good start.
  • Develop a basic business succession plan.
  • Master how to deal with compensation and benefits.
  • Build an employee motivation system for their organisations.
  • Learn about maintaining healthy employee relations.
  • Develop skills for making performance appraisals a cooperative process.
  • Conduct a simple Training Needs Analysis(TNA).
  • Be able to choose the right training provider.
  • Learn methods for measuring training result.

Target Audience

  • Managers and Heads of department for HR.
  • Managers of managing development
  • Specialists of personnel affairs.
  • Specialists of employment
  • Wishing to work at HR department.
  • Interested in HR.

Program Outline:

  • Planning employee orientation
  • The interview process
  • Using behaviour Description Interviewing
  • The importance of job descriptions
  • Advertising for resumes
  • Absenteeism
  • Diversity
  • Compensation and benefits
  • Motivation schemes
  • Discipline & termination
  • Training Need Analysis(TNA)
  • Business Succession Planning
  • Finding the right training provider
  • Measuring results