Behavioral Interviewing Skills

Program Objectives

By end of programme, delegates will:

• Understand the importance of hiring the right people.
• Recognise recruitment costs.
• Set an effective interviewing process for selecting employees.
• Prepare job advertisements.
• Develop professional job analysis and position profile.
• Use traditional, behavioural, achievement oriented, and situational questions during an interviewing process.
• Learn the skills needed for conducting effective interviews for difficult applicants.
• Learn useful tactics for checking references

Target Audience

• Managers and Heads of department for human resource.
• Specialists of personnel affairs.
• Specialists of employment
• New workers at human recourse.

Program Outline:

• Why behavioural interview techniques
• Getting information
• Advertising jobs
• Writing the interview questions
• Defensible resume screening
• Setting an effective interview format
• Interviewing techniques
• Asking questions
• Effective listening skills
• Checking References