Creative Problem Solving

Program Contents

• Problem Concept:
• Methods of addressing problems.
• Importance of problem-solving in the organization.
• Obstacles of problem-solving.
• Problem spotting:
• Understanding and formulating problem.
• Developing solution hypotheses.
• Choosing the suitable alternatives:
• Adopting the solution (the most suitable alternative).
• Decision making.
• Solution implementation.
• Solution follow-up and assessment.
• Innovation concept.
• Convergent and Divergent Thinking:
• Six hat method in solving the problems innovatively.
• Therese method in solving the problems innovatively.
• Final application: spotting a problem and solving which with one of the methods (groups).

Program Objectives:

• Clarifying the problem concept.
• Solving the problems successfully in the management used.
• Spotting the problem.
• Analyzing the problem.
• Choosing the suitable alternatives for solving the problem.
• Adopting the most suitable decision.
• Implementation of the problem solution.
• Problem solution follow-up and assessment.
• Solving the problems using the six-hat method.
• Solving the problems using the Therese method in solving problems.
• The successful dealing with the obstacles of problem solving.
• Understanding and drafting the problem.
• Developing the problem solution hypotheses.
• Choosing the most suitable alternative for the problem.